At a glance...

Description

The Tyne & Wear Archives & Museum report on web stats for their nine venues. Their comms team, who do the reporting, use google analytics, but are limited by resources and available time.The sense across the TWAM team was that although they are quite adept at delivering concise stats to their stakeholders, they wanted some help understanding levels of engagement - and, more importantly - what “success” means for each of the venues and across the service.

Client

Tyne and Wear Archives & Museums

Thirty8 Digital developed a Google Analytics workshop for a team of our staff with a wide range of digital competencies. Mike tailored it perfectly to the needs of the group and was a thoroughly engaging speaker/facilitator. What was made this session particularly useful was Mike’s comprehensive knowledge and experience of how to develop digital engagement in the cultural heritage sector. Highly recommended
— John Coburn, Digital Coordinator, TWAM

What people say

  • Lenka Cmelakova, MA student, Bath Spa University

    Interesting, engaging, great knowledge, simply explained, overally just great! I would definitely work with Mike if I have an opportunity in my job and I would definitely recommend him as he is knowledgeable and has an ability to create trust between him and the audience....

    Project: Bath Spa University workshop

  • Helen Hayden, Head of Marketing, The American Museum in Britain

    Thirty8 Digital certainly made, what seemed a challenging project, run smoothly. By gauging the full staff’s opinion on the old website and where we should be heading with a new one, Thirty8 Digital were able to combine everyone’s thoughts and help us create a clean, easy to navigate, informative website with plenty of scope for further development....

    Project: American Museum website

  • Angela Hind, Director, Medical Research Foundation, Medical Research Foundation

    Thirty8 Digital have provided us with a great looking new website. Mike and his team were a pleasure to work with, accommodating our uncontrollably changing deadlines and working patiently to help us – 100% website novices – to understand the technical aspects of the project that we had to be exposed to (and Mike was very good at keeping this to a minimum)....

    Project: Medical Research Foundation website

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