Rachel has been producing content, both online and offline, for museums, cultural organisations and local authorities since 1997. She has held management roles at London’s Science Museum and Natural History Museum, for Bristol City Council’s Cultural Services Department and for Wiltshire County Council. In these roles she focused on communications, public relations, advocacy, audience research and project management.
Her work at Thirty8 Digital often revolves around writing, editing, auditing and creating online content. For some of our clients she manages social media accounts or creates and manages their social media ad campaigns.
She really likes to help clients to think about the purpose of their digital content and their users needs before they think about what their new site might look like or what functionality it might need. She has an uncharacteristically geeky obsession with web stats.
Mike has been managing and creating digital content and teams for nearly 20 years – beginning his web career in the early days of e-commerce – working for Waterstones Online. He was Head of Web for the National Museum of Science & Industry (Science Museum. National Railway Museum & National Media Museum) for seven years, and worked with government agencies, the higher education sector and museums during a four year stint with not-for-profit IT company Eduserv.
He’s done a lot of work bringing geeks and normal people together: over the past few years he’s founded groups and activities as diverse as BathCamp, Bath Digital Festival, The Big M and Geek Dad Breakfasts, among other things.
In recent years, Mike has been focusing entirely on museums. He authored the widely acclaimed Managing and Growing a Cultural Heritage Web Presence in 2011 and is Associate Tutor on the University of Leicester Digital Heritage MA.
He dabbles with code, too, just to make sure he can still break things. He’s particularly interested in how technology can be made more usable (ultimately, invisible..) to deliver beautiful and compelling content.
The report that Thirty8 Digital developed is packed full of good information and recommendations and I think it is is going to be extremely useful as we move forwards ...
We have been working with Thirty 8 Digital since 2019 and they have been invaluable in the growth of the digital presence of our organisation. Mike and the team created our new website for us and continue to help us grow our offer....
Project: Society of Antiquaries of London
Thirty8 Digital were fantastic. They guided us through the process without making us feel stupid, kept in close touch, listened to what we wanted, coped with us changing our mind about things and still delivered on time....
Project: Measuring Big Society